# CarrierReports — Full Reference > CarrierReports is a motor carrier intelligence, vetting and monitoring platform for freight brokers, shippers and motor carriers. Website: https://carrierreports.com/ ## What CarrierReports is CarrierReports.com is a web platform that consolidates public federal motor carrier records with member-contributed experience reports, so that the party arranging freight can judge a carrier before tendering a load and keep watching it afterwards. It covers United States carriers registered with the Federal Motor Carrier Safety Administration (FMCSA) and Canadian carriers identified by provincial NSC/CVOR numbers. CarrierReports is an information service. It does not broker freight, does not insure carriers, and is not affiliated with FMCSA or any government agency. ## Who it is for - **Freight brokers** — vet a carrier before assigning a load, monitor the carriers they already work with, and keep an auditable record of why a carrier was approved. - **Shippers** — apply the same vetting and monitoring to carriers they hire directly. - **Motor carriers** — see the profile brokers see, keep insurance, contacts and equipment current, respond to feedback filed about them, and report their own experience with brokers. ## Carrier vetting Vetting answers a single question: is this carrier safe and legitimate to haul this load today? A vetting check reviews: - Operating authority — whether the carrier is authorised to operate and in what capacity. - Insurance — whether required coverage is on file and current, the filed coverage amount, and the insurer. - Safety history — roadside inspection volume, out-of-service rates for drivers and vehicles, and reported crashes. - Identity signals — address, phone and filing history checks that surface carriers reusing another company’s identity. - Member feedback — aggregate ratings and report counts from other platform members. The result is expressed as a safety score plus the underlying facts, so a decision can be explained rather than merely asserted. ## Carrier monitoring and alerts Monitoring is vetting repeated over time. A monitored carrier is re-checked against federal sources on a schedule, and the platform raises an alert when a watched field changes: operating authority status, safety rating, insurance status, insurance expiry date, CSA BASIC score, fleet size (power units and drivers), and the chameleon-carrier flag. Alerts are graded by severity — an authority change or a chameleon match is treated as critical, an insurance or safety-rating change as high — and are grouped by the field that changed. Separately from alerts, changes to a carrier’s registered contact details — phone, fax, email, legal name, DBA name and address — are banked as a change history and shown on the carrier’s record, which is how identity churn becomes visible. ## FMCSA information available through the platform ### Operating authority Authority status (active, inactive, revoked or pending), authority type, USDOT number, MC/docket number, entity type, home-base address and jurisdiction. Authority history includes prior revocations or suspensions where the federal record shows them. ### Insurance Whether bodily injury and property damage (BIPD) coverage is on file, the filed coverage amount, the insurer on the filing, and whether the required filing is currently active or has lapsed. Carriers can supplement the federal filing with their own certificate of insurance and agent contact. ### Safety Roadside inspection counts for drivers, vehicles and hazmat; out-of-service counts and rates compared with the national average; reported crashes; and, where FMCSA publishes them, CSA BASIC scores and percentiles with the itemised violations behind them. A carrier with no public BASIC percentile is normal and is reported as "not public" rather than as a zero. ### Inspections Public carrier pages report inspection activity in aggregate: inspection counts, violation and crash counts, and out-of-service counts and rates. Signed-in members additionally see the individual roadside inspections behind those totals — date, state, inspection level, out-of-service outcome and the violations recorded — and the equipment a carrier runs, derived from the vehicle identification numbers on those inspections (vans, reefers, flatbeds, tankers and so on). ### Fleet Power units and driver counts as reported by the carrier in its federal registration filing. ## Reports and ratings Members can file a report about a carrier they worked with, and carriers can file a report about a broker. Reports are categorised (for example service, communication, claims, or double brokering), and the party named in a report is notified and given a window to respond or dispute it before it is treated as settled. Positive experiences can be filed as well as negative ones. On public pages, reports and ratings appear only in aggregate, and an aggregate rating is shown only once enough independent reports exist. The identity of the reporting company, the report text and any dispute correspondence stay private to the parties involved and are never published. ## How carrier search works A carrier can be found by USDOT number, MC/docket number, legal or DBA name, phone number, or by browsing the directory by state and city. Federal numbers are normalised (leading zeros and MC- prefixes are folded into one canonical form), so every carrier resolves to a single canonical page: /usdot/{USDOT} when only a USDOT is known, /mc/{MC} when a docket number exists. Name search matches legal names and DBAs and can be narrowed by home-base state. Directory and profile pages are public. Saved-carrier lists, monitoring, report filing, document handling and the JSON API require an account. ## Terminology - **USDOT number** — the federal identifier assigned to a company operating commercial vehicles. - **MC number (docket number)** — the federal operating authority number for interstate for-hire transportation. - **FMCSA** — Federal Motor Carrier Safety Administration, the US regulator whose records the platform republishes. - **Operating authority** — federal permission to operate as a for-hire carrier or broker. - **BIPD insurance** — bodily injury and property damage liability coverage a carrier must have on file federally. - **Out-of-service (OOS)** — an inspection outcome barring a driver or vehicle from operating until a defect is corrected. - **CSA BASIC** — the FMCSA safety measurement categories used to rank carriers against their peers. - **Double brokering** — re-brokering a load to another carrier without the authority or consent to do so; a common freight fraud pattern. - **Chameleon carrier** — a carrier that re-registers under a new identity to shed a poor safety or claims history. - **NSC / CVOR** — Canadian federal and Ontario provincial carrier registration identifiers. - **ELD** — electronic logging device; carriers may connect one to share truck location with brokers they work with. ## Frequently asked questions **Is CarrierReports affiliated with FMCSA?** No. It republishes public federal records and adds its own analysis and member-contributed reports. **Is carrier data free to look up?** Public carrier profile and directory pages are open to everyone. Monitoring, saved lists, report filing and the API require an account. **How current is the data?** Federal records are refreshed on a schedule and on demand when a profile is opened. Federal sources themselves can lag real-world changes, so authority and insurance should be confirmed before dispatching a load. **Can a carrier correct its own profile?** Yes. A carrier can claim its profile and maintain insurance, contact and equipment details. Federal fields remain read-only and continue to come from FMCSA. **Can a report be removed?** Reports follow the published dispute policy: the named party is notified, may respond, and may dispute a report it believes is inaccurate. ## Public pages - [Home](https://carrierreports.com/): Product overview. - [Carrier Directory](https://carrierreports.com/directory): Carriers by state and city. - Carrier profile pages: linked from the directory and listed in the sitemap. URLs are formed from the carrier's federal number as /mc/{MC-number} or /usdot/{USDOT-number}. - [Sitemap](https://carrierreports.com/sitemap.xml): Index of all public pages. - [Crawler directives](https://carrierreports.com/robots.txt): What is and is not open to crawling. - [About](https://carrierreports.com/about): What CarrierReports is, who it serves and what the public directory contains. - [Methodology](https://carrierreports.com/methodology): Public data sources, score inputs, member reports and refresh timing. - [Resources](https://carrierreports.com/resources): Hub for public carrier, crawler and legal resources. - [Contact](https://carrierreports.com/contact): Support and carrier-record correction guidance. - [Terms of Service](https://carrierreports.com/terms-of-service): Terms governing use of the platform. - [Privacy Policy](https://carrierreports.com/privacy-policy): How personal and company data is handled. - [Acceptable Use Policy](https://carrierreports.com/acceptable-use-policy): Rules for reports, ratings and platform conduct. - [Report Dispute Policy](https://carrierreports.com/report-dispute-policy): How a carrier or broker disputes a report filed about them. - [Disclaimer](https://carrierreports.com/disclaimer): Limits on the accuracy and use of the data shown. - [SMS Terms](https://carrierreports.com/sms-terms): Terms for text-message notifications. ## Company - [CarrierReports LinkedIn](https://www.linkedin.com/company/carrierreports): Official LinkedIn company page. - Website: https://carrierreports.com/ - Support: helpdesk@carrierreports.com